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Support and Advice for Victims of Domestic Abuse

Here are details of some agencies that offer advice and assistance for those facing domestic abuse and some in family law.

Aanchal Women's Aid- Advice and support in 7 South Asian languages, Lithuanian, Polish and Russian 

Call 0800 0124 924 (Helpline hours are Monday to Friday 09:00 am - 10:00 pm)

Women’s Aid – advice and ways to find local support.
DAHA – list of national and local support services.
Freephone National Domestic Abuse Helpline, run by Refuge 0808 200 0247
Solace – Supports women and children in London to build safe and strong lives. Futures free from male abuse and violence.
Advocate – pro bono legal help by barristers (can take direct requests during the Covid 19 emergency)
Rights of Women – family law advice and support
Galop (for lesbian, gay, bisexual and transgender people) – 0800 999 5428
Men’s Advice Line – 0808 801 0327
RCJ CAB – legal advice and assistance, including family
Advice Now – Video guide to applying for an injunction for domestic abuse and links to advice and support.   - LGBTQ online safety guide which aims to empower LGBTQs and give them the tools to protect themselves online.


It is important to check that you are getting all the benefits you are entitled to and challenge any decisions that you feel are unfair.  All the advice centres listed assist with benefit claims and general benefit advice but if benefit has been refused or lengthy delays have occurred  you should seek specialist help, there are expert benefit advisors in Redbridge that can help you.

The following organisations also provide benefit advice:

Turn2Us national charity providing practical help to people who are struggling financially.

Self Help and National Benefits Advice

Benefits Calculators

Find out what benefits you may be entitled to and how to claim using the free, easy to use benefits calculator



Home – Policy in Practice

Government websites

Benefits guides and information, on line claims and claim forms


If you are struggling to put food on table for yourself or your family contact these organisations who may be able to help. 

Serving Humanity  (Tel: 07971124862 Email: / - Ash) 

Redbridge Food Bank 

Redbridge COVID 19 Mutual Aid - (email


Redbridge Action Against Domestic Advice (RAADA) provides support and advice telephone 0794 687 2734, Monday to Friday 9.30am to 4.00pm.


Domestic Violence One Stop Shop (Vine Church, Ilford) provides free and confidential support, telephone 07939 255014.

Redbridge Carer Support Service

Debt and Money 

There are lots of fee charging debt advice services but you can access free, impartial information and guidance on money matters from a number of excellent advice providers. The debt advice services can give free assistance on all debt matters such as council tax debts, court actions and credit debts. Some can offer support on money management.

Self Help, Local and National Debt Advice Services

National Debt Line

Tel: 0808 808 4000

Money Advice Service

Tel: 0800 138 777



Tel: 0800 138 1111

Business Debtline

Tel: 0800 197 6026

Self-employed people and small businesses debts

Specialist Debt Advice Agencies can help with a wide range of complex debt problems including: credit or store cards debts, council tax arrears, catalogue or hire purchase debt, overdrafts, court fines, rent or mortgage arrears, utility debts etc. They will advise you on whether you are liable for the debt and outline the options available to you regarding repayment agreements, debt management plans, Debt Relief Orders and bankruptcy.

Debt Free London

  • Telephone: 0800 808 5700

  • WhatsApp Message: 0800 808 5700

  • Webchat:

Video chat:


  • Healthwatch Redbridge voices concerns of local residents about local healthcare.

  • Richmond Fellowship helps those with mental health problems return to work.

  • Macmillan Support supports people and carers living with cancer.

  • Redbridge MyLife Health and Wellbeing provides information and advice to help you make healthier choices, protect yourself from threats to your health and support if you are unwell or living with a medical condition or disability

  • Black Woman Kindness Initiative- Black Women prioritize their self care . It aims to help them make lifestyle choices that puts them in the driving seat. improving confidence & empowering them to take control of their wellbeing.

  • Mind Redbridge help local communities to have better mental health and wellbeing and to live the best lives possible. Provides a range of services to meet local needs, including Mental Health Support, Wellbeing Groups, Talking Therapies, Employment support, Advice and Information as wells as Advocacy services.

  • Redbridge Respite Care Association/Stronger Togethersupports people with mental health problems, including dementia, and their carers, living in the community. Trained staff visit families at home and provide both practical and emotional support. Run a day centre for people living with dementia, providing activities and home cooked food.


You can obtain free advice on employment issues at the centres detailed below. 

National and Self Help Services

General information on employment rights can be found at

ACAS Early Conciliation Scheme Applications can be made online at

Employment Tribunal details can be found at

Law and Courts

If you want to find a solicitor or legal advisor, you can search based on location/area of law through the following websites. To check whether you are able to receive legal aid, go to:

Self Help and National Legal Advice Services

Redbridge Equalities and Communities Council provide advice on discrimination and a range of other issues.

The Law Society


Government website

Information on courts, police, probation, legal rights and the law.

Civil Legal Advice

A national advice line funded by Legal Aid.
Tel: 0345 345 4 345

Local Legal Advice Services

These free legal advice clinics assist people who cannot afford to pay for solicitors’ fees or are unable to access legal aid.  Solicitors, barristers and law students volunteer to provide, free, quality assured, legal advice. They can assist with issues such as general legal matters, employment rights, consumer matters, family, debt and insolvency, housing, benefits and civil litigation (check individual websites).


Post code checker for local legal advice clinics



If you’re homeless in Redbridge try these organisations:

These also provide housing advice:

Whether you need help to deal with problems with your landlord or want to avoid losing your home, there is a range of free, confidential and independent advice on housing rights and responsibilities.

Self Help and National Housing Advice


Shelter, the national housing and homelessness charity provides information and advice on a range of housing problems.

Helpline: 0808 800 4444


Immigration Advisory Service

Refugee and Migrant Forum Essex and London provides a range of advice and support to immigrants.

The Refugee Council provides advice to people granted or seeking asylum status.

Immigration advice is regulated. Immigration solicitors are regulated by the Law Society and the Solicitors Regulation Authority (SRA) in solicitor firms or in legal advice charities. Immigration advisers – these are regulated by the Office of the Immigration Services Commissioner (OISC). Immigration advisers can specialise in general immigration or in asylum and human rights law, or both.

National Information and Advice

Immigration Law Practitioners’ Association

To find out about solicitors who specialise in immigration work, you can search on the Immigration Law Practitioners’ Association

Law Society

You can also search for a solicitor by location and subject by using the Law Society website at or the Ministry of Justice website at

Refugee Council

The Refugee Council provide practical support and advice to refugees and people seeking asylum in the UK.

Citizens Advice

General information on situations where immigration or nationality advice may be needed and details of organisations that can help.


General information about immigration queries on If you want to apply to become a British citizen there is information about this at

Local Members of Parliament

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