Consumer

Planning for your funeral (PDF 498 KB)

Water advice (PDF 326 KB)

Getting the best energy deal (PDF 761 KB)

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Health

Dental care – NHS and private treatment (PDF 447 KB)

Trans issues and later life (PDF 570 KB)

NHS continuing healthcare and NHS-funded nursing care (PDF 1450 KB)

Hospital discharge (PDF 818 KB)

NHS services (PDF 911 KB)

Resolving problems and making a complaint about NHS care (PDF 712 KB)

Intermediate care and reablement (PDF 262 KB)

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Housing

Help with heating costs (PDF 609 KB)

Buying retirement housing (PDF 471 KB)

Council and housing association housing (PDF 584 KB)

Anti-social behaviour in housing (PDF 499 KB)

Tenancy rights - rent (PDF 449 KB)

Finding private rented accommodation (PDF 482 KB)

Specialist housing for older people (PDF 451 KB)

Equity release (PDF 454 KB)

Home improvements and repairs (PDF 552 KB)

Preventing evictions (PDF 570 KB)

Park homes (PDF 485 KB)

Homelessness (PDF 524 KB)

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Income and benefits

Planning your retirement: money and tax (PDF 535 KB)

Housing Benefit (PDF 466 KB)

State Pension (PDF 508 KB)

Council Tax (PDF 344 KB)

Attendance Allowance (PDF 462 KB)

Pension Credit (PDF 508 KB)

Social Fund, Advances of Benefit and Local Welfare Provision (PDF 358 KB)

Carer's Allowance (PDF 434 KB)

Benefits for people under State Pension age (PDF 503 KB)

Help with health costs (PDF 409 KB)

Challenging welfare benefit decisions (PDF 446 KB)

Dealing with debt (PDF 678KB)

Personal Independence Payment and Disability Living Allowance (PDF 493 KB)

Pension Freedom and benefits (PDF 463 KB)

Universal Credit (PDF 545 KB)

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Legal

Making a will (PDF 380 KB)

Dealing with an estate (PDF 507 KB)

Arranging for someone to make decisions on your behalf (PDF 642 KB)

Returning from abroad (PDF 644 KB)

Getting legal and financial advice (PDF 653 KB)

Deprivation of Liberty Safeguards (PDF 551 KB)

Advance decisions, advance statements and living wills (PDF 436 KB)

Safeguarding older people from abuse and neglect (PDF 584 KB)

Equality, discrimination and the Public Sector Equality Duty (PDF 451 KB) 

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Social care

Finding help at home (PDF 496 KB)

Paying for permanent residential care (PDF 528 KB)

Personal budgets and direct payments in social care (PDF 481 KB)

Finding, choosing and funding a care home (PDF 522 KB)

Property and paying for residential care (PDF 523 KB)

Paying for care in a care home if you have a partner (PDF 419 KB)

Deprivation of assets in social care (PDF 401 KB)

How to get care and support (PDF 593 KB)

Disability equipment and home adaptations (PDF 503 KB)

Paying for care and support at home (PDF 505 KB)

Paying for short-term and temporary care in a care home (PDF 370 KB)

How to resolve problems and complain about social care (PDF 491 KB)