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Self Help

Many problems can be solved by finding out more about your rights and responsibilities.

There are a number of free self-help resources from nationally recognised sources that can provide information and advice to help you deal with particular problems. These include a range of factsheets and guides that can help you resolve straight forward problems with debt, housing, benefits, and employment and family issues.

The Citizens Advice Website provides detailed up to date on line information on how you can deal with a range of common problems. There are also a number of free national helplines and specialist websites that can assist you. Also see our factsheets section. 


If your problem has an urgent deadline (such as a court hearing or eviction), please contact one of the local advice service straight away for an appointment.

Citizens Advice England

Offers free, confidential advice online, over the phone, and in person.

CAB are independent and totally impartial.

Citizens Advice Redbridge

Provide free, confidential, independent and impartial advice and campaign on big issues affecting people’s lives. Our goal is to help everyone find a way forward, whatever problem they face. We’re an independent charity and part of the Citizens Advice network across England and Wales.


Redbridge Council for Voluntary Service (RCVS)

Promotes, supports and develops strong, effective and independent voluntary and community organisations. Redbridge CVS is the umbrella body for local community groups and charities.

Advice Local

Local guide to help with benefits, work, money, housing problems and more.


Age UK Redbridge, Barking, and Havering

Advice and information service which is free, independent and confidential to older people, their relatives, carers and friends. We provide information on issues affecting older people such as welfare benefits, community care, leisure and health.


Independent, not-for-profit website, run by the charity Law for Life: the Foundation for Public Legal Education. Accurate, practical information on rights and the law in England and Wales.

Law Centres

Offer legal advice, casework and representation to individuals and groups.   


Legal Aid information


Sample letters for debt problems


Employment rights at work


Law Society Find a solicitor – check for fees/charges.

Applying as a homeless flowchart - An overview of the steps the council will follow if you apply for help as homeless.

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Redbridge Community Advice Network 

...your one stop shop for all advice services in Redbridge

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